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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I set the default print settings in Windows or on my Mac?
- How do I attach a scanned image to an email with Epson ScanSmart?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- How do I restore my original fax settings?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't start Epson Scan 2. What should I do?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I print a borderless photo from Windows or my Mac?
- How do I set the default print settings in Windows or on my Mac?
- How do I copy a document or photo using my product's control panel?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- How do I set up my product for the fastest printing?
- How do I print labels in Microsoft Office?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- It takes a long time to copy a document. What should I do?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- Printing or scanning is slow over my wireless connection. What should I do?
- How do I set up my product to print only Black or Grayscale from Windows or my Mac?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection in Windows. What should I do?
- I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. What should I do?
- How do I save faxes to my Mac instead of printing them?
- How can I know if there is a fax stored in the product?
- The fax header gets cut off when I send a fax. What should I do?
- Will I lose faxes if the product is turned off?
- Can I use a pre-paid calling card to send a fax?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How do I create a header for my faxes?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How do I send a fax using the Fax Utility in Windows?
- Do I need a filter if I'm faxing over a DSL?
- The quality of my fax is poor. What should I do?
- How many pages can I store in the fax memory?
- How do I restore my original fax settings?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I confirm my fax was sent?
- I cannot access the fax settings on my product's control panel. What should I do?
- How do I send a fax from my product control panel?
- How do I save faxes to my Windows computer instead of printing them?
- How do I use an answering machine with my fax?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I change the baud rate or fax speed on my product?
- How do I send a fax using the Fax Utility on my Mac?
- How do I print faxes stored in the fax memory when the product has an expended ink cartridge?
- How do I add a pause when I enter a fax number on the product's control panel?
- Why is Epson shipping initial ink cartridges with my product?
- How do I know when an ink cartridge needs to be replaced?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- I updated my printer's firmware, and now my product shows that the ink is not recognized. What should I do?
- How do I replace the ink cartridges?
- I replaced an ink cartridge, but my product shows that the ink is not recognized. What should I do?
- What is my product doing after I install a new ink cartridge?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Which ink cartridges should I use with this product?
- Can my product still print if an ink cartridge is expended or not installed?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- How do I know which paper or media type to select in my product's driver?
- I'm having paper feed problems. What should I do?
- Which type of paper can I print on?
- How do I select the paper source in Windows?
- How do I create a custom paper size for my product in Windows?
- How should I load envelopes?
- My original does not feed from the ADF (Automatic Document Feeder). What should I do?
- Does the type of paper I use make a difference?
- My printout has incorrect colors. What should I do?
- My printout has a slight slant. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- My product is printing blank pages. What should I do?
- My printout has incorrect margins. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My printout has lines running through it. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
- How do I restore my product's default settings?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout contains incorrect characters. What should I do?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I scan using my product's control panel?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I attach a scanned image to an email with Epson ScanSmart?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- I cannot scan over a network. What should I do?
- Where do I place a legal-size document on my product to scan it?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- How do I scan from a smart device?
- I can't start Epson Scan 2. What should I do?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- The option for 2-Sided Printing (Windows) or Two-sided Printing Settings (Mac) is gray or not available. What should I do?
- Where can I find the IP address of my router?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I add my product as an IP printer on my Mac?
- How do I install the software for my product if I don't have the CD?
- Who do I contact for software support?
- How do I manually assign a static IP address to my product?
- How do I get a replacement CD for my product?
- How do I change the Power Off and Sleep Timer settings?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I change the font size of text when I print from software in Windows?
- Does Epson make drivers for Linux?
- How do I obtain the latest product software for Windows or my Mac?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- How do I connect my product with a Wi-Fi Direct connection?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- Can I set up my product for both a USB and network connection?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with an Ethernet connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- How do I connect my WPS-enabled wireless router to my product?
- How do I change from a USB connection to a Wi-Fi connection?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- How do I check my product’s network status?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- How do I determine the number of pages the product has printed?
- How should I transport or store my product?
- What security measures does Epson recommend for its network products?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- How do I determine the number of pages that have fed through the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T822420-S
Yellow | PDF -
Part Number: T822120-S
Black | PDF -
Part Number: T822220-S
Cyan | PDF -
Part Number: T822XL220-S
Cyan XL | PDF -
Part Number: T822XL320-S
Magenta XL | PDF -
Part Number: T822XL120-S
Black XL | PDF -
Part Number: T822320-S
Magenta | PDF -
Part Number: T822XL420-S
Yellow XL | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
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(905) 709-3839
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Monday – Friday 7 am – 4 pm (PT)