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Support
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- Top FAQs
- Copy or Print
- Error Messages or Lights
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I calibrate my product?
- The vertical alignment is off. What should I do?
- Why won't my product do a self test?
- I just installed the ink cartridges and both of the Ink Out lights are on solid. How can I clear my product?
- How do I install the ink cartridge?
- My product doesn't feed paper correctly. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- What is the correct way to load transparency paper?
- The Paper Out light is flashing rapidly, but there is paper loaded in my product. What should I do?
- How do I install the ink cartridge?
- I just installed the ink cartridges and both of the Ink Out lights are on solid. How can I clear my product?
- I have removed the white label from the top of one of my ink cartridges. What should I do?
- The ink level monitor incorrect. What should I do?
- Which ink cartridges should I use with my product?
- Are the ink cartridges refillable?
- My product is out of color ink even though I print in black only. Why does this happen?
- What is the correct way to load transparency paper?
- Can I use sheet labels with my product?
- Why does my product keep feeding multiple sheets of paper?
- Why is it that after I print envelopes I sometimes have problems feeding regular paper?
- My product won't feed paper. What should I do?
- My product doesn't feed paper correctly. What should I do?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- I can't print from a particular Windows application in color. What should I do?
- The output I am getting from my is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has lines running through it. What should I do?
- The vertical alignment is off. What should I do?
- My printout is missing some characters. What should I do?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- My product is severely malfunctioning (no power, loud noises). What should I do?
- My product makes a beeping noise during printing. Is this normal?
- Why won't my product do a self test?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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