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- Top FAQs
- Copy or Print
- Ink
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- Why won't the print spool manager start?
- My text looks dark gray. How can I get my product to print my text a truer black?
- Why won't my product do a self test?
- My product is severely malfunctioning (no power, loud noises). What should I do?
- How do I install the ink cartridge?
- I have just installed the ink cartridges and the ink out light stays on. How can I clear my product?
- Which ink cartridges should I use with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- My printout has incorrect margins. What should I do?
- My printout is blurry or smeared. What should I do?
- The output I am getting from my is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- I am not getting either black or color on the demo page. What should I do?
- My printout has lines running through it. What should I do?
- One of my colors is missing. What should I do?
- My text looks dark gray. How can I get my product to print my text a truer black?
- My print looks wavy or stair steps. What should I do?
- My printout is blurry or smeared. What should I do?
- My product's control panel locks up after I print a document from Windows. The buttons on the panel do not respond unless I disconnect the parallel cable from the back of my product. What should I do?
- Why won't my product do a self test?
- My product is severely malfunctioning (no power, loud noises). What should I do?
- Where can I get replacement parts or a service manual?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, basic and in-depth usage instructions, information on using options, specifications, and control code information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains control code information.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document contains information regarding the initial setup and installation for this product. Specific to the Macintosh operating environment.
This document contains information regarding the initial setup and installation of the product. Specific to the Microsoft Windows operating environment.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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