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- Top FAQs
- Copy or Print
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- My printout has lines running through it. What should I do?
- How do I know when an ink cartridge needs to be replaced?
- How can I cancel a print job and clear my product's memory?
- How should I transport my product?
- My product won't feed paper. What should I do?
- If one black ink cartridge is empty, can I wait until the other black ink cartridge is empty before replacing them?
- Is it safe to remove these ink cartridges and reinstall them in my product?
- Some printouts have two lines or scuff marks in the middle of the page. What should I do?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I know when an ink cartridge needs to be replaced?
- Which ink cartridges should I use with my product?
- Why does my product have two black ink cartridges?
- Why does the black ink cartridge in the first slot run out faster than the black cartridge in the second slot?
- Is it safe to remove these ink cartridges and reinstall them in my product?
- The black cartridge in the first slot has been replaced 2 times but the black cartridge in the second slot is still showing three quarters full. Can I move the second cartridge to the first slot?
- Can my product still print if an ink cartridge is empty or not installed?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I replace an ink cartridge?
- If one black ink cartridge is empty, can I wait until the other black ink cartridge is empty before replacing them?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- My product is out of color ink even though I print in black only. Why does this happen?
- Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
- How can I stop my product from feeding multiple pages at the same time?
- My product won't feed paper. What should I do?
- What is the correct way to load transparency paper?
- What roll paper sizes are supported?
- What paper can I use for borderless printing?
- Can I print on 8 x 10 inch borderless paper with my product.
- How do I load roll paper?
- Can I use sheet labels with my product?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
- After installing a new ink cartridge, that color is missing when I perform a nozzle check. Is the cartridge bad or is there something wrong with my product?
- My printout has incorrect margins. What should I do?
- Why am I getting an ink smudge at the bottom of some pages when printing on Photo Quality Inkjet Paper?
- The image look inverted, as if viewed in a mirror. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- After loading Epson Premium paper, why do the first prints have a white scuff mark where the ink did not stick to the paper?
- The edges of my printout are smeared when I print with a borderless setting. What should I do?
- My printouts are missing color and/or black print or has horizontal banding. How can I resolve this issue?
- Some printouts have two lines or scuff marks in the middle of the page. What should I do?
- My product sounds as though it is printing, but nothing prints. What should I do?
- My printout has lines running through it. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- What is the proper way to turn off my product?
- How should I transport my product?
- What is the maximum output resolution supported when printing from the manual feed or auto sheet feeder slot with the gap lever set to the standard / normal thickness position?
- What is the maximum resolution when printing on roll paper?
- How can I cancel a print job and clear my product's memory?
- The green processing light is on, but nothing prints. What should I do?
- The Power light is on, but nothing prints. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains updated product information which may not have been available at the time of product release.
This document contains basic usage, maintenance, and troubleshooting information.
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document provides information about Epson's exclusive technologies such as: Print quality, performance, and flexibility features.
This document explains what Print Image Matching is, how it works, how to import and print images, and how to uninstall it.
This document describes EPSON's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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