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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I connect my projector wirelessly to my Windows or Mac computer?
- How do I project images from a USB storage device?
- How do I project an image from my iOS or Android device?
- How do I connect external speakers to my projector to improve the audio quality if my projector does not have an Audio Out port?
- Can I connect speakers to the product?
- The product's light(s) indicate an error. What should I do?
- How do I play sound through my product?
- How do I configure my product for rear and/or ceiling placement?
- There is no sound. What should I do?
- I forgot the projector's password. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect my image source to the product?
- How do I change the image source?
- How do I set a password on my product?
- How do I project two images simultaneously?
- How do I connect a USB device or camera to the projector?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my product over a network to a Windows or Mac computer with the Epson iProjection software?
- How do I project images from a USB storage device?
- How do I configure my product for rear and/or ceiling placement?
- How do I project the same image on a projection screen and a computer monitor or laptop at the same time?
- Can I connect speakers to the product?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Which type of equipment can I connect directly to my product?
- How do I connect my projector to a Mac?
- How do I project an image from my Chromebook?
Select the questions to view the answers
Select the questions to view the answers
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The displayed image is not rectangular. What should I do?
- How can I improve the image quality?
- The image appears stretched when I project from my computer. What should I do?
- My product doesn't show as much contrast as the one displayed in the store. What should I do?
- I see a color cast over the projected image. What should I do?
- My image appears shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- The remote control doesn't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to click through a slide show presentation?
- How do I enter an IP address with the numeric key pad on the remote control?
- The product's buttons don't work. What should I do?
Select the questions to view the answers
- Can I monitor or control my product from Windows Explorer?
- Can I monitor or control my product from different operating systems on the same network?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
Select the questions to view the answers
Select the questions to view the answers
- Will any wireless network adapter work in my product?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- Can I monitor or control my product over a network?
- How do I change the product's network name?
- Can I use the product over a remote IP or the Internet to transfer files?
- What security measures does Epson recommend for its network products?
Select the questions to view the answers
- Which user replaceable parts or accessories are available for my product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- How do I enable Closed Captioning?
- Does my product come with cables to connect to video or audio sources?
- The product won't go into sleep mode. What should I do?
Quick Setup
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
ESC/VP Level 21 RS-232 Control Codes for Business Projectors
HTML
This Zip file contains the Microsoft Excel formatted ESC/VP21 Communication Manual with command codes, which are used to remotely control Epson projectors.
Open Source Software License
PDF
This document contains the Open Source Software License information for this product.
Operation Guide - Epson Projector Management v5.20
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v2.30 (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Warranty Statement
PDF
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(905) 709-3839
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Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
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NOTICE: Due to recent events, our hours of operation have temporarily changed to Monday – Friday 7:00 am – 4:00 pm (PT). We apologize for any inconvenience this may cause and we appreciate your patience.
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