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Support
Error While Adding
- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
Select the questions to view the answers
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I connect my product to external speakers?
- When should I replace the projection lamp?
- How do I replace the lamp?
- How do I connect my video equipment or computer to my product?
- What are the different Color Modes used for?
- How do I connect a handheld device or smartphone running Android to my product?
- How do I invert the projected image?
- The product indicates an error. What should I do?
- Which cable do I need to connect my computer or video equipment to my product?
Select the questions to view the answers
- How do I connect my video equipment or computer to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- Which cable do I need to connect my computer or video equipment to my product?
- How can I connect my Tablet to my product?
- How do I project from an iPod?
- How do I connect a handheld device or smartphone running Android to my product?
Select the questions to view the answers
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I improve the image quality?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How do I invert the projected image?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image quality is poor when viewing presentations using some apps with the device docked on my product. What is wrong?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
Select the questions to view the answers
- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I know when the cool-down period is done for my product?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The product won't go into sleep mode. What should I do?
- The product's power will not turn on. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes used for?
- What is my product's native resolution?
- What accessories are available for my product?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- I can't find content on my iPhone, iPad, or iPod. What should I do?
- I forgot my product's password. What should I do?
- Can I connect my product to external speakers?
- Does my product support handheld devices and smartphones running Android?
- Is it okay to move my product right after I shut it down?
User's Guide
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options and warranty information.
Quick Setup
PDF
This document contains quick setup instructions for this product.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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