- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- The product's light(s) indicate an error. What should I do?
- How do I connect my image source to the product?
- How do I replace the lamp?
- Which accessories are available for the product?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- I forgot the projector's password. What should I do?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The remote control doesn't work. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How do I connect a USB device or camera to the projector?
- Nothing projects on the screen. What should I do?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I set a password on my product?
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- How do I change the image source?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I project images from a USB device or external drive?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
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- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
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- Vertical bands, static, or noise appear in the image. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video port. What should I do?
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How soon should I see an image after I press the
power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through a slideshow presentation?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- The product's buttons don't work. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
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- Can I access my product from different operating systems on the same network?
- Can I monitor or control my product from Windows Explorer on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Which accessories are available for the product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- What security measures does Epson recommend for its network products?
