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Support
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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- How do I connect my image source to the product?
- How do I replace the lamp?
- Which accessories are available for the product?
- How do I connect speakers to the product?
- Nothing projects on the screen. What should I do?
- I forgot the projector's password. What should I do?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The remote control doesn't work. What should I do?
- How do I connect a USB device or camera to the projector?
- Nothing projects on the screen. What should I do?
- No image or the incorrect image displays when I project through a USB connection. What should I do?
- How do I set a password on my product?
- How do I connect speakers to the product?
- How do I connect my image source to the product?
- How do I change the image source?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- How do I project images from a USB device or external drive?
- How do I connect my product over a network with the EasyMP Multi PC Projection software?
- Is there a recommended sequence for turning on the projector and other equipment?
- How do I set my product settings for rear and/or ceiling placement?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I connect my projector to a Mac?
- Can I attach other USB devices to the port for the wireless LAN module?
- I see the message Not Supported. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message No Signal. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- The displayed image is not rectangular. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to the projector's Video port. What should I do?
- How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- How can I improve the image quality?
- I see a color cast over the projected image. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- Can I use the remote control to click through a slideshow presentation?
- The remote control doesn't work as a wireless mouse. What should I do?
- How do I obtain a replacement remote control?
- The product's buttons don't work. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- Can I access my product from different operating systems on the same network?
- Can I monitor or control my product from Windows Explorer on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- Which accessories are available for the product?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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