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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- The image on my screen appears red, pink, or magenta. What should I do?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- How do I connect video equipment to my product?
- The Power light will not turn on. What should I do?
- I can't play movies from my computer on my product. What should I do?
- Where can I get a replacement lamp for my product?
- I forgot my product's password. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- How do I play sound through my product?
- Can my product do rear projection?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I present image or movie files from an external drive or flash memory drive?
- How do I connect video equipment to my product?
- How do I connect my digital camera or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- Can my product do rear projection?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see the message No Signal. What should I do?
- The Power light will not turn on. What should I do?
- The message Not Supported is displayed. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- I can't play movies from my computer on my product. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image does not appear on the screen. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- Part of my image is blurry or out of focus. What should I do?
- There are vertical lines in my projected image. What should I do?
- The colors in the projected image don't look right. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- How should I replace the air filter?
- When should I replace the projection lamp?
- How should I clean the air filter?
- Where can I get a replacement lamp for my product?
- How and when should I clean the lens?
- What is the storage life for an lamp?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- How do I set a password on my product?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- Why doesn't my Mac video cable fit in my product's video connector?
- I forgot my product's password. What should I do?
- How should I transport my product?
- How do I use the wireless projection feature?
- Which wireless security modes does my product support?
- Is there a recommended sequence of turning on my product and peripherals?
- What do my product's lights indicate?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options, warranty information and Epson contact information.
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
This document contains information such as tips for using the product or common questions and answers.
This document contains quick setup instructions for this product.
This document contains information supplemental to the products User's Guide.
This document lists part numbers and descriptions for user replaceable parts.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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