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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I play sound through my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- I cannot connect my product to my Mac with the computer (VGA) cable that came with my product. What should I do?
- When should I replace the projection lamp?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What is the part number for my product lamp?
- When I run my PowerPoint slideshow, the slide does not fill my 16:10 screen. What should I do?
- How can I improve the image quality?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- What type of devices Does my product's USB Type A port support?
- I cannot connect my product to my Mac with the computer (VGA) cable that came with my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- Can I project my iPhone screen using my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I run my PowerPoint slideshow, the slide does not fill my 16:10 screen. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What is the maximum number of projectors that can be registered in EMP Monitor?
- Is the EMP Monitor software compatible with a Mac?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- Can I use the Quick Wireless Connection Maintenance tool on the Epson website to create a Quick Wireless Connection USB key on a blank, off-the-shelf USB flash drive?
- Why doesn't my product's Slideshow feature recognize my JPG files?
- Can I use the USB Display feature on a Mac computer?
- Which software comes with my product?
- Is my product accessible from different OS platforms?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- How do I convert a presentation from KeyNote to JPG so I can display the slides through the PC Free Slideshow feature?
- How do I convert a presentation from PowerPoint to JPEG so I can display the slides through the PC Free Slideshow feature?
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport the product?
- I forgot my product's password. What should I do?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- What network protocols are supported?
- Does my product offer network monitoring and control capabilities?
- Can my product's network name be changed?
- There is no USB type B port on my product. How can I advance slides using a PowerPoint presentation?
- Does my product support the movie sending option using NS Connection?
- What is the noise level of my product's fan?
- What does the Lens Cover Timer do?
- How Does my product's Remote Receiver (front/rear) menu feature work?
- How do I access my product's test pattern feature?
- What is the part number for my product's remote control?
- What is the part number for my product lamp?
- Does my product have Direct Power On/Direct Power Off?
- Do I need a special adapter to enable the Closed Captioned feature?
- I disabled the front and rear remote receiver sensors on my product, and then enabled the Operation Lock. How do I enable the remote receiver sensors so that I can use the remote control again?
- What is the RS232 command to retrieve my product's temperature status?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This file contains projector and mount dimensional drawings in PDF format.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains information such as tips for using the product or common questions and answers.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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