- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- Where can I find the serial number for my product?
- How do I play sound through my product?
- How do I connect my digital camera, document camera, or other device to my product?
- What video resolutions are supported by USB Display?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- What is the EMP Monitor software?
- Can I connect my product to a network?
- The product indicates an error. What should I do?
- Can I project images from a computer over a USB connection?
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- Can I connect my product to a network?
- How do I present images from a digital camera or a USB storage device?
- Can I project images from a computer over a USB connection?
- How do I connect my digital camera, document camera, or other device to my product?
- I can't connect to my product using NS Connection. What should I do?
- How do I set up a wireless connection?
- Can I use a standard flash drive if I copy the software from the Quick Wireless Connection USB key to the flash drive?
- I cannot connect my product to my Mac with the computer (VGA) cable that came with my product. What should I do?
- What type of devices Does my product's USB Type A port support?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
- I am using Cisco VPN AnyConnect for Mac and cannot connect to my product using the EPSON EasyMP Network Projection Software v2.77, what is wrong?
Select the questions to view the answers
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
-
The
power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- When I try to access the Network Configuration menu, my product displays the message, Protected by Password. Enter Password to use projector. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
Select the questions to view the answers
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- I see static or noise in the image. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I can't play movies from my computer on my product. What should I do?
- Why are my images distorted when I use the EasyMP slideshow feature?
- The image from my computer appears stretched when it's projected. What should I do?
- When I run my PowerPoint slideshow, the slide does not fill my 16:10 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- How do I clean my product case?
- What is the storage life for an lamp?
Select the questions to view the answers
- The remote control doesn't work. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the USB Display feature and the remote control as a wireless mouse at the same time?
- How do I obtain a replacement remote control?
Select the questions to view the answers
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- Can I access my product from different operating systems on the same network?
- What are the escape codes for my product?
- Is the EMP Monitor software compatible with a Mac?
- My product show up in the EMP Monitor window. What should I do?
- What is the EMP Monitor software?
- Can I use the Quick Wireless Connection Maintenance tool on the Epson website to create a Quick Wireless Connection USB key on a blank, off-the-shelf USB flash drive?
- Why doesn't my product's Slideshow feature recognize my JPG files?
- Can I use the USB Display feature on a Mac computer?
- Which software comes with my product?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I convert a presentation from KeyNote to JPG so I can display the slides through the PC Free Slideshow feature?
- How do I convert a presentation from PowerPoint to JPEG so I can display the slides through the PC Free Slideshow feature?
- How do I install the USB Display on my product?
Select the questions to view the answers
- My audio is still playing when another image source is selected. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- Should I use either a mono or stereo microphone with my product?
- Can I use a microphone with my product if my product is turned off and in standby mode (the power light is orange)?
- How do I adjust the microphone volume?
- The microphone I'm using does not work with my product. What should I do?
- Should I use either a dynamic or condenser microphone with my product?
- I get feedback noise from a microphone. What should I do?
- Will sound still play from a computer or video source (DVD player, video camera, USB device, etc.) that is connected to my product if my product is in standby mode?
- Can I adjust the tone of a microphone I use with my product?
- Why doesn't my microphone work with my product?
- Can I use a microphone from a PA (public address) system with my product?
- Can I use a USB microphone with my product?
- How do I increase the performance of external speakers connected to my product?
Select the questions to view the answers
Select the questions to view the answers
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- What is my product's native resolution?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Does my product include any security features?
- Can I change my product's network name?
- Which wireless security modes does my product support?
- How do I use the wireless projection feature?
- Is there a PC card slot in my product?
- Where can I get the Quick Wireless Connection USB key for my product?
- Where can I find the serial number for my product?
- What is the recommended maximum cable length for a wired microphone?
- How do I tell the difference between a mono and stereo microphone?
- Can I connect a device other than a microphone to my product's Mic port and have it output sound?
- I've connected external speakers to my product. Can I use a microphone with my product when my product is in standby mode (the power light is orange)?
- Does my product support the movie sending option using NS Connection?
- Do I need a special adapter to enable the Closed Captioned feature?
- How Does my product's Remote Receiver (front/rear) menu feature work?
- How do I access my product's test pattern feature?
- What is the noise level of my product's fan?
- What does the Lens Cover Timer do?
- What is the part number for my product lamp?
- What is the part number for the remote control?
- Does my product have Direct Power On/Direct Power Off?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What video resolutions are supported by USB Display?
- What is the RS232 command to retrieve my product's temperature status?
- How do I control my product remotely over a network?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does the USB port used by the optional wireless LAN module support other USB devices being attached to it?
