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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- Can my product do rear projection?
- How do I set up a wireless connection
- How do I replace the lamp?
- The product indicates an error. What should I do?
- I forgot my product's password. What should I do?
- Can I connect my product to a network?
- When and how should I clean or replace the air filter?
- Which operating systems does USB Display support?
- There is no sound. What should I do?
- How do I connect my image source to my product?
- I am having trouble projecting through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- Can my product do rear projection?
- Can I project images from a computer over a USB connection?
- Can I connect my product to a network?
- How do I set up a wireless connection
- I am unable to connect my Mac to my product. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- What type of equipment can I connect to my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- How do I project images from an external drive or USB flash drive?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I select the image source?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see static or noise in the image. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- How soon should I see an image after I press the power button?
- How can I adjust the colors?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- My displayed image appears jittery or shaky when I connect a DVD player to my product's Video or S-Video port. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- How can I improve the image quality?
- I see dark vertical bands when projecting from a computer. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- Can I access the lamp and air filter with the ceiling mount installed?
- The remote control doesn't work. What should I do?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- Can I use the remote control to click through slideshow-style presentations?
- How do I obtain a replacement remote control?
- Can I use the remote control to enter IP addresses directly?
- Which operating systems does USB Display support?
- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- How do I install the USB Display software on my computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- What accessories are available for my product?
- How should I transport my product?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- I forgot my product's password. What should I do?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
This document will assist you with product installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of using EasyMP Multi PC Projection utility.
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains information about using EasyMP Network Projection and how to install the software.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains information about Setting up and using EasyMP Network Updater.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document describes Epson's limited warranty for this product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
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