- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- How can I connect my Tablet to my product?
- How do I set a password on my product?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- How can I improve the image quality?
- How do I select the image source?
- How can I adjust the colors?
- There is no sound. What should I do?
- I see the message No Signal. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
- Can I project my iPhone screen using my product?
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Power light will not turn on. What should I do?
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- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- The image is not rectangular. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- What is the storage life for an lamp?
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Select the questions to view the answers
- How do I set a password on my product?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- What are the escape codes for my product?
- What is the EMP Monitor software?
- Is the EMP Monitor software compatible with a Mac?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
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Select the questions to view the answers
- The product's buttons don't work. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- How should I transport my product?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- Can I connect my product to external speakers?
- What are the different Color Modes on the Video menu used for?
- What is my product's native resolution?
- What accessories are available for my product?
- Can I change my product's network name?
- Why is there a foam pad around the lens?
- I disabled the front and rear remote receiver sensors on my product, and disabled my product's buttons with product's locking feature. How do I enable the remote receiver sensors again?
- What is the RS232 command to retrieve my product's temperature status?
- What is the recommended length for VGA cables?
- Is it okay to move my product right after I shut it down?