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Support
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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Sound
- Wireless or Wired Connection
- Other
- How do I set up a wireless connection?
- When and how should I clean or replace the air filter?
- How do I replace the lamp?
- How do I project two images simultaneously?
- There is no sound. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Can I connect my product to external speakers?
- Nothing projects on the screen. What should I do?
- How can I improve the image quality?
- What security measures does Epson recommend for its network products?
- How do I display the same image on a projection screen and a computer monitor or laptop at the same time?
- Can my product do rear projection?
- How do I set up a wireless connection?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- How do I connect a USB device or camera to my product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I project two images simultaneously?
- How do I project images from a USB device or external drive?
- What type of equipment can I connect to my product?
- Can I connect my product to external speakers?
- How do I connect my projector to a Mac?
- Can I use a USB connection to project from my computer?
- How can I improve the image quality?
- What do the different Color Modes do?
- The image is not rectangular. What should I do?
- My projected images are getting darker or starting to deteriorate. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How soon should I see an image after I press the power button?
- The image on my screen has a red, pink, or magenta cast when I project from a computer with a VGA connection. What should I do?
- How do I select the image source?
- The 3D image does not display correctly. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I reset the lamp timer to zero?
- How do I charge the Epson RF 3D active shutter glasses?
- How do I get a replacement lamp for my product?
- How should I clean the lens?
- How do I clean the 3D glasses?
- How do I replace the lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- When and how should I clean or replace the air filter?
- How do I clean my product case?
- What is my product's native resolution?
- How should I transport my product?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- Which accessories are available for my product?
- What security measures does Epson recommend for its network products?
This document will assist you with product installation, and setup, and includes the Epson America, Inc. Limited Warranty (U.S./Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains information about using EasyMP Network Projection and how to install the software.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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