- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- How do I replace the lamp?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- How do I adjust my product settings for rear and/or ceiling placement?
- The remote control doesn't work. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my iOS or Android device to my product?
- Can my product do rear projection?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can I connect my product to a network?
- How do I setup a wireless connection?
- Can my product do rear projection?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- I can't connect to my product using EasyMP Network Projection. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my iOS or Android device to my product?
- Can I attach other USB devices to the port for the wireless LAN module?
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- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
-
The
power light will not turn on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
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- How do I project in split screen mode?
- The image is not rectangular. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How do I select the image source?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- Part of my image is blurred or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see static or noise in the image. What should I do?
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How soon should I see an image after I press the power button?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I adjust the colors?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- I see dark vertical bands when projecting from a computer. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- When and how should I clean the lens?
- How do I clean my product case?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I get a replacement lamp for my product?
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- I am not receiving mail when a product problem occurs. What should I do?
- How do I set a password on my product?
- Can I access my product from different operating systems on the same network?
- Can my product be viewed via the Network Neighborhood on a Windows computer?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- What accessories are available for my product?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- Can I connect my product to external speakers?
- Can I change my product's network name?
- Does my product offer network monitoring and control capabilities?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- The product does not turn on when using Crestron over an HDBaseT connection. What should I do?
- What security measures does Epson recommend for its network products?
