- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- When I scan film using the film holder, my images appear soft or blurry. What should I do?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- My computer doesn't recognize the product. What should I do?
- What type of cable do I use to connect the product to my computer?
- Which software comes with my product?
- What is the maximum document length I can scan with my product?
- Only part of my document scans. What should I do?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- Scanning is slow. What should I do?
- Who do I contact for support on the software that came with my product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Scanning is slow. What should I do?
- How do I scan a thick document or document too large for the scan bed?
- Only part of my document scans. What should I do?
- How do I decide which resolution to select when I scan from Epson Scan 2?
-
My product doesn't detect my photos placed on the scanner glass when I use the
start button on the control panel. What should I do?
- Will the product automatically scan double-sided documents?
Select the questions to view the answers
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- Who do I contact for support on the software that came with my product?
- Which software comes with my product?
- My computer doesn't recognize the product. What should I do?
- How many custom paper size settings can I create in Epson Scan?
- Who do I contact for software support?
Select the questions to view the answers
Select the questions to view the answers
- Can I turn off the product while the computer is still on?
- The product does not turn on. What should I do?
- Can I purchase a film holder for medium-format, cardboard-mounted film slides?
- Is an optional feeder available for my product so I can scan photos in batches?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?