Error While Adding
Downloads not available on mobile devices.
There are no files available for the detected operating system. Please select a different operating system above.
** By downloading from this website, you are agreeing to abide by the terms and conditions of Epson's Software License Agreement.
- Top FAQs
- Image Quality or Appearance
- Maintenance
- Paper or Media
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What security measures does Epson recommend for its network products?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- The product does not turn off. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- Does Epson make drivers for Unix or Linux?
- How do I obtain the latest product software for Windows or my Mac?
- I see the message Image size is too large. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- How do I obtain the latest product software for Windows or my Mac?
- I see the message Image size is too large. What should I do?
- How do I scan with Document Capture Pro?
- How do I uninstall the product software?
- How do I add and assign scan jobs with Document Capture Pro?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- My computer does not recognize the product when I use a USB connection. What should I do?
- Which software is available for my product?
- How many custom paper sizes can I create in Epson Scan 2?
- Who do I contact for software support?
- What is a job in Document Capture Pro or Document Capture?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
- Can my product be networked?
- Does connecting the optional Epson Network Scan Module automatically configure the scanner in Epson Scan 2?
- Does Epson make drivers for Unix or Linux?
Select the questions to view the answers
Select the questions to view the answers
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- What do my product's lights indicate?
- How do I change the Power Off setting on my product?
- The product does not turn on. What should I do?
- The product does not turn off. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- Can I get a printed copy of the User's Guide?
Start Here - Installation Guide
PDF
This document contains quick setup instructions for this product.
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Notices and Warranty
PDF
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
Product Specifications
PDF
This document provides technical specifications for this product.
Quick Reference - Document Capture Pro 2.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 2.0.
Quick Reference - Document Capture Pro 3.0 for Windows
PDF
This document provides quick reference for using Document Capture Pro 3.0.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
Hours :
Monday – Friday 6 am – 8 pm (PT)
Saturday 7 am – 4 pm (PT)
Stay Connected with Epson
Thank you for signing up!
Keep an eye out for our great offers and updates.
We apologize, it looks like the system is down. Please try again later.
Please enter a valid email address
You are providing your consent to Epson Canada Limited ("Epson Canada") doing business as Epson, so that we may send you promotional emails. You may withdraw your consent or view our privacy policy at any time. To contact Epson Canada, you may write to 185 Renfrew Drive, Markham, Ontario L3R 6G3 or call 1-800-463-7766.