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- Top FAQs
- Cloud or Mobile
- Image Quality or Appearance
- Maintenance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- The paper has jammed in the ADF. What should I do?
- What security measures does Epson recommend for its network products?
- How should I clean the product?
- Which software comes with my product?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- Can I use the USB port when the Network Scan Module is installed?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- What do my product's lights indicate?
- Can my product be networked?
- How do I improve the appearance of my scanned images?
- Straight lines in my image come out crooked. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- The edges of my original do not scan. What should I do?
- I see only a few dots in my scanned image. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- The scanned colors differ from the original colors when using Epson Scan. What should I do?
- Scanned images are rotated incorrectly. What should I do?
- How do I uninstall and reinstall the product software?
- My product software doesn't work properly. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- My computer doesn't recognize the product. What should I do?
- How do I decide which scanning resolution to select when scanning?
- Who do I contact for support on the software that came with my product?
- Which software comes with my product?
- Can I set up the product to automatically work like a copy or a fax machine?
- Can my product be networked?
- How do I uninstall and reinstall Epson Scan?
- I see the message Image size is too large. What should I do?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- Does Epson make drivers for the Unix or Linux platforms?
- How do I obtain the latest product software for Windows or my Mac?
- The Ready light doe not turn on or flashes. What should I do?
- The product does not turn on. What should I do?
-
The scan doesn't start when I press the
Start button. What should I do?
- What optional equipment is available for my product?
- What type of computer interface can I use to connect to the product?
- I am unable to scan using the ADF. What should I do?
- The paper has jammed in the ADF. What should I do?
- Why does scanning take so long?
- What do my product's lights indicate?
- Can I use the USB port when the Network Scan Module is installed?
- What is the maximum document length I can scan with my product?
- I have several photos that I'd like to scan in batches. Does Epson offer an optional feeder that will allow me to scan photos in batches?
- The product does not turn off. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document provides technical specifications for this product.
This document provides quick reference for using Document Capture Pro 2.0.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
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For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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