My product doesn't scan my image. What should I do?

• Check your image source setting. Make sure you selected Perfection 636 if you are using LaserSoft or EPSON TWAIN3 if you are using EPSON TWAIN. Make sure that the SCSI terminator is set up correctly. See "Connect the Scanner to Your Computer" on page 13 for details. Check that the power outlet is working and provides sufficient power for the scanner.