The negative film preview images look strange or discolored. What should I do?

• Try the following:
  • Make sure the Document Type setting (Home Mode) or Film Type settings (Professional Mode) are set correctly for your film. See Scanning in Home Mode or Scanning in Professional Mode.
  • If you are looking at an image in normal preview, the dark area around the film and the frame of the film holder is perceived as white. This alters the exposure and causes images to appear darker. Create marquees on the image area you want to scan, then click Zoom to preview the area. See Previewing and Adjusting the Scan Area.
  • Use thumbnail preview instead of normal preview. See Previewing and Adjusting the Scan Area.