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Home Support Scanners DS Series Epson WorkForce DS-30

The product doesn't start when I press the  Start button. What should I do?

    Try the following:
    • Make sure Epson Scan is installed correctly.
    • If you're using Windows Vista: Click the Events tab in the scanner's properties window. Make sure Take no action is not selected. Also, make sure Start Button is selected in the Select an event list box, and Start this program is selected. See Assigning a Function to the Scanner Button for details.
    • If you're using Windows XP: Click the Events tab in the scanner's properties window. Make sure Take no action is not selected. Also, make sure Start Button is selected in the Select an event list box, and Start this program is selected. See Assigning a Function to the Scanner Button for details.
    • If you're using Windows 2000: Click the Events tab in your scanner's Properties window and make sure the Disable device events check box is not checked. Also, make sure Start Button is selected in the Scanner events list box, and the desired application is selected in the Send to this application list. See Assigning a Function to the Scanner Button for details.
Published:  12-Mar-2012 Was this helpful​? Thank you for the feedback!
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