Only part of my document scans. What should I do?

• See below.

  Note: Document Capture Pro (Windows) and Document Capture (Mac) are not available for the ES-300WR/ES-500WR.

  Scanned Image is Cropped

  If the edges of a scanned image are cropped, try the following solutions:

  • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.
  • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
  • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
  • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
  • Document Capture (Mac): Click the Scan button and select Main Settings from the Scan window. Select Document Size and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
  Related tasks
  Scanning in Epson Scan 2
  Scanning with Document Capture Pro in Standard View
  Scanning with Document Capture Pro in Simple View
  Scanning with Document Capture - Mac