The scanner doesn't work properly when I press the scan button. What should I do?

• If the scanner button does not start the correct program or perform the correct action, try these solutions:

  • Make sure the Epson FastFoto software is installed correctly. If necessary, uninstall and reinstall it.
  • Check the USB cable connection between the computer and scanner if you are connecting via USB.
  • Check that the correct scanner is selected using the Epson Scan 2 Utility.
  • In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
  • On Windows, be sure to unblock the EEventManager Application program in the Windows security settings; see Windows help for details.
  • Check the status of the lights and make sure the scanner is ready to scan.
  Related concepts
  Uninstall Your Scanner Software
  Related tasks
  Changing the Default Scan Button Application