What do the product's error and ready lights indicate?

• You can often diagnose problems with your scanner by checking its lights.

  
  
  

  1	! error light
  2	ready light

  
  

  Light status	Condition/solution
  ! error light is flashing slowly	A paper jam has occurred. Open the ADF cover and remove any jammed originals. Close the cover to clear the error and load your originals again.
  ! error and ready lights are flashing fast	A fatal error has occurred. Turn the product off and then back on again. If the error continues, contact Epson for support.
  ! error light is on ready light is off	The firmware update has failed and the scanner is in recovery mode. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.

  
  Related references
  Originals Jam in the Automatic Document Feeder
  Where to Get Help