What do the product's error and ready lights indicate?
You can often diagnose problems with your scanner by checking its lights.
|1||! error light|
|! error light is flashing slowly||A paper jam has occurred. Open the ADF cover and remove any jammed originals. Close the cover to clear the error and load your originals again.|
|! error and ready lights are flashing fast||A fatal error has occurred. Turn the product off and then back on again. If the error continues, contact Epson for support.|
|! error light is on |
ready light is off
|The firmware update has failed and the scanner is in recovery mode. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.|
Originals Jam in the Automatic Document Feeder
Where to Get Help
Published: 26-Aug-2016 Was this helpful? Thank you for the feedback!