What do my product's lights indicate?

• You can often diagnose problems with your scanner by checking its lights.

   

  
  
  

  1	Ready light
  2	! error light

  Light status	Condition/solution
  Ready light is on	The scanner is turned on and ready to scan.
  Ready light is flashing	The scanner is scanning or initializing. Wait for the Ready light to stop flashing before turning off the scanner.
  ! error light is on	An error has occurred. Try the following: Check the scanner connection to your computer to make sure it is secure. Make sure the scanner cover is closed and there is no paper jammed inside. If the ! error light is still on, turn off the scanner and turn it on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
  ! error light and Ready light are flashing alternately	The scanner firmware is updating. Do not turn off the scanner or disconnect any cables until the lights have stopped flashing.
  ! error light and Ready light are flashing at the same time	A scanner error has occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support.

  Related references
  Scanner Buttons and Lights