I see lines through all my scanned images. What should I do?

• If spots or lines appear in all your scanned images, try these solutions:

  • Make sure the surface of your original is clean.
  • Make sure there is no debris or dirt inside the ADF.
  • Disconnect any connected cables and clean inside the scanner.
  • Enable the Detect Glass Dirt setting on the control panel. (Press the  home button, select Settings > Scanner Settings > Detect Glass Dirt, and select On-Low, if the alert displays a misdetection, or On- High if dirt is not detected.) When an alert displays on the control panel, clean the glass scanning surfaces inside your scanner using a genuine Epson cleaning kit or a soft, moist cloth.

    Note: If there are scratches on the glass surface, the alert screen may continue to appear even after cleaning the glass. Contact Epson for information about replacing the glass.

  • Avoid scanning in direct sunlight.
  Related tasks
  Cleaning Inside Your Scanner