The product does not turn on. What should I do?
Try the following:
- If you're using a USB connection, make sure you use the USB cable that came with the scanner.
- Make sure the USB cable is securely connected to the scanner and the computer.
- Slide the power switch to turn on the scanner and hold for approximately one second (ES-60W and ES-65WR only).
Published: 2-Nov-2018 Was this helpful? Thank you for the feedback!