I'm having paper feed problems. What should I do?

• If you have problems feeding originals in your scanner, try these solutions:

  • If multiple pages feed at once, try the following:
    • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them.
    • Load fewer originals at a time.
    • Load only originals that meet the specifications for your scanner.
    • Clean inside the scanner and replace the roller assembly kit, if necessary.
    • Check the pickup rollers and clean, if necessary.
    • Select on the scanner control panel to slow down the scanning speed.
    • Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time.
    • Use the optional carrier sheet for thin, folded, or irregularly shaped originals.
  Related tasks
  Cleaning Inside Your Scanner
  Related references
  Original Document Specifications
  Plastic and Laminated Card Specifications
  Special Original Specifications
  User Replaceable Epson Scanner Parts
  Related information
  Loading Originals