I see lines through all my scanned images. What should I do?

• If a line of dots appears in all your scanned images, try these solutions:

  • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.

    Caution:
    Do not spray glass cleaner directly on the scanner glass.

  • Make sure any interface cables are securely connected at both ends.
  • Remove any dust or dirt that may have adhered to your original.
  • Do not press with too much force on the original or the document cover.

  Keep the document cover closed to prevent dirt or dust from getting inside.