The product is not converting characters to editable text (OCR). What should I do?

• Check the following to increase the recognition rate of OCR (Optical Character Recognition).

  • Check that the original is placed straight.
  • Use an original with clear text. Text recognition may decline for the following types of originals:
    • Originals that have been copied several times.
    • Originals received by fax (low resolution).
    • Originals where the letter spacing or line spacing is too small.
    • Originals with ruled lines or underlined text.
    • Originals with handwritten text.
    • Originals with creases or wrinkles.
  • Paper types made of thermal paper, such as receipts, may deteriorate due to age or friction. Scan them as soon as possible.
  • When saving as Searchable PDF files, check that the correct languages are selected. Check the Language in each Save Setting window.

  Note: You need the Epson Scan OCR Component to save as a Searchable PDF. When you set up the scanner using the installer, this is installed automatically.