How do I replace the product rollers?

• Replace the roller assembly kit (A: separation roller, B: pickup roller) when the number of scans exceeds the life cycle of the rollers. Check the roller counter to see when you need to replace the rollers.
  
  

  Note: Replace the rollers while the scanner is turned on.

  1. Open the input tray, and pull the lever to the right to open the scanner cover.
     
     
  2. Press down on the separation roller cover latch and pull up the cover to remove it.
     
     
  3. Lift up the separation roller and slide it to the left to remove it.
     
     

     Note: Do not use force to pull out the separation roller; doing so may damage the inside of the product.

  4. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place.
     
     
  5. Attach the separation roller cover as shown. Insert the axis on the upper side of the cover into the grooves, and then close the cover firmly.
     
     

     Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again.

     
     
     
  6. Open the cover of the pickup roller.
     
     
  7. Slide the pickup roller to the right and lift up to remove it.
     
     
  8. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Lower the pickup roller, and then slide it to the back. Make sure the notches are aligned.
     
     
  9. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place.
     
     

     Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.

  10. Close the scanner cover with both hands, then close the input tray.
      
      
  11. Reset the roller counter.

      Note: Make sure to dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them.

  Related references
  Optional Accessories and Replacement Parts