The paper will not load from the tractor unit. What should I do?

  • Make sure the paper release lever is set paper source you want to use. A single sheet of paper may be in the paper path. Press the Load/Eject button to eject the sheet. The continuous paper may not be loaded properly. See the online Reference Guide for instructions on loading continuous paper with the tractor you want to use. The paper-thickness lever may not be set correctly. Set the paper-thickness lever to match the thickness of your paper.
Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​