I am unable to scan from my computer. What should I do?

• Try the following:
  • Make sure your device is turned on and securely connected to your computer or USB hub.
  • Try connecting to another USB port.
  • If your Stylus CX is connected to a USB hub, make sure it's connected to a first tier hub. The first tier hub is the hub closest to the host computer when more than one hub is connected to the computer.
  • Check to make sure no lights are flashing on the device. You cannot scan when any light is flashing.
  • Try restarting your computer.
  • Make sure Epson Scan is loaded.
  • Make sure you are using a software program that is capable of talking to Epson Scan or TWAIN. See Starting Epson Scan With Another Scanning Program.