Why is the size or position of my printed image wrong?

  • If the image size or position is incorrect, try the following:
    • Make sure the paper and layout options in your printer software settings (on the computer) or on the PictureMate Main Menu (printing without a computer) are set correctly.
    • Your photo size may not match the width/height proportions (aspect ratio) of the paper size or layout you're using. Photos may be cropped to fit the paper and layout.
Was this helpful? Thank you for the feedback!
Was this helpful?
Please tell us why this was not helpful.