The colors in my printed photo are wrong or missing. What should I do?

• The problem could be due to a software setting or the condition of PictureMate. Check the following:
  • If you are printing directly from PictureMate, make sure Color Effect is not set to Sepia or B & W.
  • If you are printing from your computer, make sure the Color Option is not set to Sepia or Black & White.
  • The print head may need cleaning; see Improving Print Quality for instructions.
  • The photo cartridge may be old or ink may be low. See Replacing the Print Pack.
  • Turn on the Enhance or P.I.M. setting, or try manually adjusting the brightness, saturation, or sharpness.
  • If you copy files from Adobe Photoshop to a memory card, save them as RGB images using the standard save option (non-progressive). Files saved in the CMYK format may not print with the colors you expect.
  • Colors may change slightly after your print dries. Wait for 24 hours and check your photo again.
  • Make sure your software is set for color printing.