My printout contains garbled characters when I print from Windows or my Mac. What should I do?
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Try the following:
- Make sure the USB cable is a shielded “AB” cable not more than 6.5 feet (2 meters) long.
- Turn off the printer, check that the cables are securely connected, turn it back on, then try printing again.
- You may need to uninstall your printer software and then reinstall it (Windows or Macintosh).
Published: 7-Jul-2008
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