faq-197883 | SPT_C11CB21201 | Epson Stylus NX330 | Epson Stylus Series | All-In-Ones | Printers | Support

Q: I cannot scan from my computer with the Image Capture application. What should I do?

Try the following: Make sure the product is turned on and securely connected to your computer. The scanner software will not work if any of the printer's ink cartridges are expended. Check the cartridge status on the LCD screen and replace the ink cartridges .

I cannot scan from my computer with the Image Capture application. What should I do?

Try the following:
- Make sure the product is turned on and securely connected to your computer.
- The scanner software will not work if any of the printer's ink cartridges are expended. Check the cartridge status on the LCD screen and replace the ink cartridges.

Published: Nov 9, 2011 Was this helpful? Thank you for the feedback!