I see an ink recognition message after inserting the ink cartridges provided with my product. What should I do?
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The inks may not be seated properly, Epson recommends reseating the ink cartridges.
Do the following:- Open the scanner unit.
- Press the stop button to move the print head to the ink replacement position.
- Remove all the ink cartridges. (Squeeze the tab on each cartridge and lift the cartridge up to remove it.) Note: Make sure you have removed the yellow tape from the bottom of each ink cartridge.
- Insert the ink cartridges and push down each ink cartridge until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.)
- Close the scanner unit.
- Press the stop button. The printer will start charging the inks.
Published: 13-Mar-2012
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