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Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WP-4533

I cannot scan from my computer with Epson Scan. What should I do?

    Try the following solutions:
    • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.
    • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.
    • Make sure EPSON Scan is selected in your scanning program.
    • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart EPSON Scan.
    • Try restarting your computer.
    • Make sure you installed all the software correctly.
    Related references
    Install Software
Published:  13-Jun-2012 Was this helpful​? Thank you for the feedback!
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