How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
-
Follow the instructions below for your operating system.
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.- Turn off the product.
- Disconnect any interface cables.
-
Do one of the following:
- Windows 8:
Navigate to the
Start screen, right-click the screen, and
select
All apps. Select
Control Panel >
Programs >
Programs and Features. Select
EPSON Software Uninstall, then select
Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. - Windows (other
versions): Click
or
Start, and select
All Programs or
Programs. Select
EPSON, select your product, then click
EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
- Windows 8:
Navigate to the
Start screen, right-click the screen, and
select
All apps. Select
Control Panel >
Programs >
Programs and Features. Select
EPSON Software Uninstall, then select
Uninstall/Change.
-
Do one of the following to uninstall Epson Event Manager, then
follow any on-screen instructions:
- Windows 8: Select Epson Event Manager and click Uninstall.
- Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
- Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
-
Do one of the following to uninstall Epson Scan, then follow any
on-screen instructions:
- Windows 8: Select EPSON Scan and click Uninstall/Change.
- Windows 7 or Windows Vista: Select EPSON Scan and click Uninstall/Change.
- Windows XP: Select EPSON Scan and click Change/Remove.
- Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Uninstalling Product Software - Mac OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.Note: If you find that re-installing your product software does not solve a problem, contact Epson.
- To download the Uninstaller utility, visit the Epson download site.
- Follow the instructions on the screen to install the Uninstaller utility.
- Quit all applications currently running on your Mac.
- Double-click the Uninstaller icon.
- Select the checkbox for each software program you want to uninstall.
- Click Uninstall.
- Follow the on-screen instructions to uninstall the software.
- To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the – (remove) icon to remove it.