I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
-
The problem can be caused by your printer or the computer. Do the following:
- To determine if the printer can print without a computer, print a nozzle check pattern from the product's control panel.
- If you can print, go to the next step.
- If you can't print a nozzle check pattern, check the product's LCD for error messages. Clear any errors displayed on the LCD, then try printing a nozzle check pattern again. If you still can't print, contact Epson support.
-
Delete any pending print job(s) from the Epson print queue , then try printing again.
- If you can print now, you're done. You don't need to go to the next step.
- If you can't print, go to the next step.
- Delete and re-add the print queue. Select the menu > System Preferences, then Print & Fax or Print & Scan. Select your printer, then click the button. Click the button, select your printer, then click Add. Close the Print & Fax or Print & Scan window, then try printing again.
- If you can print now, you're done.
- If you still can't print, contact Epson support.
- To determine if the printer can print without a computer, print a nozzle check pattern from the product's control panel.
Published: 22-Aug-2014
Was this helpful? Thank you for the feedback!