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How do I uninstall the Epson product software?

    Follow the instructions below for your operating system.

    Uninstalling Printing Software - Windows

    You can uninstall and then re-install your printer software to solve certain problems.
    1. Turn off the product.
    2. Disconnect any interface cables.
    3. Do one of the following:
      • Windows 10: Click and select  (Settings) > Apps > Apps & features. Select the program you want to uninstall and select Uninstall.
      • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
      • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, then click EPSON Printer Software Uninstall.

        Note: If you see a User Account Control window, click Yes or Continue.

        In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions.
    4. Restart your computer, then re-install your software.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    Uninstalling Product Software - Mac

    In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

    Note: If you find that re-installing your product software does not solve a problem, contact Epson.

    1. To download the Uninstaller utility, visit epson.com.jm/support and select your product.
    2. Click Downloads.
    3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
    4. Run the file you downloaded.
    5. Double-click the Uninstaller icon.
    6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall.
    7. Click Uninstall.
    8. Follow the on-screen instructions to uninstall the software.
    9. Reinstall your product software.

    Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the (remove) icon to remove it.

Published:  21-Jun-2018 Was this helpful​? Thank you for the feedback!
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