My printout has incorrect colors. What should I do?

• If your printouts have incorrect colors, try these solutions:

  • Make sure the paper type setting matches the paper you loaded.
  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • If you selected Standard-Vivid (Windows) or Normal-Vivid (OS X) as the quality setting in the printer software, try selecting Standard (Windows) or Normal (OS X) instead.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make sure you filled the tanks with the correct colors of ink.
  • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • For best results, use genuine Epson ink and paper.
  • If you have not used the product for a long time, run the Power Ink Flushing utility.

    Note: Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by other means. See the ink flushing section for details.

  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Ink Tube Flushing
  Related tasks
  Selecting Basic Print Settings - Windows
  Selecting Additional Layout and Print Options - Windows
  Selecting Basic Print Settings - OS X
  Managing Color - OS X
  Related references
  Available Epson Papers
  Related information
  Refilling Ink