My printout has incorrect colors. What should I do?

• If your printouts have incorrect colors, try these solutions:

  • Make sure the paper type setting matches the paper you loaded.
  • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • The ink levels may be low and you may need to refill the ink. Visually check the ink levels. Also make sure you filled the tanks with the correct colors of ink.
  • If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to the upper lines and run the Power Ink Flushing utility. Then run a nozzle check to see if print quality has improved.
  • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
  • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
  • For best results, use genuine Epson ink and paper.
  • If you have not used the product for a long time, run the Power Ink Flushing utility.

    Note: Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by other means.

  Related concepts
  Print Head Nozzle Check
  Print Head Cleaning
  Power Ink Flushing
  Related tasks
  Selecting Basic Print Settings - Windows
  Selecting Additional Layout and Print Options - Windows
  Selecting Basic Print Settings - Mac
  Managing Color - Mac
  Related references
  Available Epson Papers
  Related information
  Refilling Ink