When I send a handwritten fax, the recipient can't read the fax. What should I do?
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Make sure you don't use light-colored ink to write the fax. We recommend you use a black or dark blue pen. You can also try selecting one of the following higher Resolution settings: Fine, Super Fine, Ultra Fine, or Photo.
Note: Higher Resolution settings may slow down the fax speed.
Related references
Fax Sending Options
Published: 6-Dec-2018
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