I can't select an optional paper cassette as my paper source. What should I do?
-
Turn the product off and on, then follow the instructions below for your operating system.
Enabling the Optional Paper Cassette - Windows
You need to enable the optional paper cassette unit before you can use it with the printer software.Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette unit.
- Do one of the following:
- Windows 10: Click
and select
(Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printer properties.
- Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties.
- Windows 7: Click
and select Devices and Printers. Right-click your printer name and select Printer properties.
- Windows Vista: Click
and select Control Panel. Click Printer under Hardware and Sound, then right-click your printer name and select Properties.
- Windows 10: Click
- Click the Optional Settings tab. You see a window like this:
- Make sure Acquire from Printer is selected, then click Get. The optional paper sources are listed in the Current Printer Information section.
- Click OK.
Related tasks
Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows
Enabling the Optional Paper Cassette - Mac
You need to enable the optional paper cassette unit before you can use it with the printer software.Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette unit.
- In the Apple menu or the Dock, select System Preferences.
- Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.
- Select Driver or Options. You see a screen like this:
- Select the optional cassette unit you installed as the Lower Cassette setting.
- Click OK.
Related tasks
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac - Do one of the following:
Published: 15-Feb-2018
Was this helpful? Thank you for the feedback!