My copies have incorrect or faint colors. What should I do?

  • See our Windows or Mac how-to video or follow or the instructions below.

    Copies Have Incorrect or Faint Colors

    If your copies have incorrect, uneven, smeared, or faint colors, try these solutions:

    • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
    • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.

      CAUTION:
      Do not spray glass cleaner directly on the scanner glass.

Published:  7-Nov-2024 Was this helpful? Thank you for the feedback!
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