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What should I do if the CD/DVD feeds incorrectly or ejects?

    Try the following:

    • Make sure you insert the CD/DVD tray correctly. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure.
    • As you insert the tray, you may meet some resistance. Continue sliding the tray into the printer until the arrow marks on the CD/DVD tray and the product line up.
    • Make sure the surface of the CD/DVD you are printing on is blank and clean. A CD/DVD with images or text already on the surface area may not load correctly.
Published:  2-May-2019 Was this helpful​? Thank you for the feedback!
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