Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C879R

My printout has incorrect colors. What should I do?

  • If your printouts have incorrect colors, try these solutions:

    • Make sure the paper type setting matches the paper you loaded.
    • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
    • The ink packs may be old, and you may need to replace them.
    • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of each other.
    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
    • For best results, use genuine Epson paper.
    • If you have not used the product for a long time, run the Power Cleaning utility.

      Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head.

    • If you are using the Windows PostScript printer software, try adjusting the Color Mode setting on the Advanced tab of the printer software.
    Related concepts
    Print Head Maintenance
    Related tasks
    Power Cleaning Using the Product Control Panel
    Selecting Basic Print Settings - Windows
    Selecting Additional Print Options - Windows
    Selecting Basic Print Settings - Mac
    Managing Color - Mac
    Related references
    Compatible Epson Papers
Published:  20-Feb-2020 Was this helpful​? Thank you for the feedback!
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