Home Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C879R

My copies have incorrect or faint colors. What should I do?

  • If your copies have incorrect, uneven, smeared, or faint colors, try these solutions:

    • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
    • Do not press too hard on the original when you copy from the scanner glass.
    • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended.

      Caution:
      Do not spray glass cleaner directly on the scanner glass.

    • Clean the ADF.
    • If the colors are smeared, try lowering the copy density setting on the LCD screen.
    Related concepts
    Print Head Maintenance
    Related tasks
    Cleaning the Scanner Glass
    Cleaning the Automatic Document Feeder
    Related references
    Copying Options
Published:  20-Feb-2020 Was this helpful​? Thank you for the feedback!
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