Support Printers All-In-Ones WorkForce Series Epson WorkForce Pro WF-C878R

How do I forward a fax I received to another fax machine?

  • You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address. Forwarded faxes are deleted from the product's memory. Before using this feature, make sure the date and time are set correctly, the forwarding destination is set up in the contact list, and the email server settings are configured.
    1. Press the  home button, if necessary.
    2. Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings > Unconditional Save/Foward > Forward > Yes. You see a screen like this:

      Note: If you want to print the fax automatically before forwarding it, select Yes and Print.

    3. Select Add Entry and select the forwarding destinations from the contacts list.
    4. When you are finished selecting your forwarding destinations, select Close.
    5. Confirm the displayed forwarding destinations and select Close.
    6. Select an Options When Forwarding Failed option to choose whether you want to print the faxes or save them in the printer's inbox if forwarding received faxes fails.
Published:  20-Feb-2020 Was this helpful? Thank you for the feedback!
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